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Terms &
Conditions of Sale and Warranty
By purchasing from
Scialla Motor Scooters, you agree to the following terms and conditions
regarding your scooter purchase, restoration, and warranty.
Sales Policy
By this point, you are
familiar with our restoration process. Please be aware that all sales are
final. We do not accept returns on scooters.
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Deposits:
Any deposit made for a scooter is non-refundable, including cases where
the restoration process takes longer than initially estimated.
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Shipping
Issues: Any damage, discrepancies, or missing items during
delivery must be reported directly to the shipping agent. Scialla Motor
Scooters is not responsible for shipping-related issues. Claims will
only be accepted if they are documented at the time of delivery.
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Condition
of the Scooter: You are purchasing a used, reconditioned,
classic two-stroke scooter, which inherently requires some level of
effort to operate and maintain. It is your responsibility to inspect and
make any necessary adjustments before use. This may include tasks such
as cleaning the gas tank, adjusting carburetion, or tightening bolts.
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Liability:
Scialla Motor Scooters is not liable for any costs associated with
accidents or damages resulting from the use of the scooter. You assume
full responsibility for the safe operation of the scooter.
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Parts and
Expenses: We will not cover the cost of parts, repairs, or
expenses unless specifically approved by us in advance.
Limited Warranty
We offer a
2-year warranty on all new parts. If any new part is found to be
defective within this period, we will replace it at our expense. However,
labor costs and other expenses
related to part replacement are not covered, as they are beyond our control.
Please note that used or reconditioned
parts are not covered under this warranty, as we cannot predict
their durability.
Covered
Components
This warranty applies
to the following parts, provided the failure is not due to normal wear and
tear or neglect:
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Fuel
System: Fuel Pressure Regulator, Fuel Injectors, Carburetor,
Fuel Pump
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Electrical
System: Alternator, Regulator/Rectifier, Engine Control Module,
Ignition Coils
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Engine
Components: Crankshaft, Cylinder Heads, Camshafts, Cylinders
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Brakes:
Calipers, Reservoirs
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Exhaust:
Muffler, Exhaust Pipe, Variable Exhaust Control
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Chassis:
Forks, Shocks, Swing Arm
Excluded
Components
This warranty excludes
the following components:
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Any parts not
listed under Covered Components
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Items subject to
normal wear and tear, including tires, batteries, audio equipment,
accessories, and expendable maintenance items (e.g., spark plugs,
filters, belts, lubricants)
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The engine and
main frame, due to their age and inherent condition
Warranty
Claim Process
To initiate a warranty
claim for any covered component, you must notify Scialla Motor Scooters
promptly. Any repair work should not commence before you receive
authorization from us. Scialla Motor Scooters reserves the right to inspect
the vehicle, determine the cause of failure, and specify a service provider
for repairs. We may reject claims where the failure is caused by neglect,
normal wear and tear, or any condition not covered by the warranty.
If we determine that a
covered component has failed due to a mechanical defect, we will provide a
replacement part free of charge. However, the warranty does not cover any
installation costs, diagnosis, or downtime during the repair process.
Forum, Venue, and Jurisdiction
By purchasing a
scooter from Scialla Motor Scooters, you agree that the enforcement of this
warranty and any claims arising from it will be governed by the laws of
Vietnam. Any legal actions related to this warranty must be filed in a court
of competent jurisdiction within Vietnam.
Severability
In the event that any
provision of this warranty is deemed unenforceable by a court of competent
jurisdiction, that provision will be severed, and the remaining terms will
continue in full force and effect. This provision will not affect any other
agreements between you and Scialla Motor Scooters, including the purchase
agreement or any financial obligations.
Acknowledgement
By purchasing from
Scialla Motor Scooters, you acknowledge that you have read, understood, and
agree to the terms of this Limited Warranty as outlined above.
Thank you for your
understanding and for choosing Scialla Motor Scooters. We are committed to
delivering high-quality scooters and exceptional service. Should you have
any questions, please do not hesitate to contact us.
Customer Satisfaction is Job
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